CHC Appeals Advice Service

“We asked for initial advice about my Mum’s CHC appeal. Ruth, our solicitor, was excellent. She was very professional and really knew her stuff. She talked us through each of the domains and gave us a lot of advice on what to add in and what to expect. Ruth gave us her honest opinion which was exactly what we wanted.”

“We originally started our claim for restitution against what we felt were unfair care home fees with Farley Dwek six years ago. At the age of 96 the local CHC deemed our mother should be taken off continuing care as she no longer qualified. Finally, we have had a settlement and partial refunding of our mother’s costs for the latter part of her life. I can thoroughly recommend Farley Dwek as they were enormously helpful during this whole process, being highly professional, knowledgeable and supportive. They painstakingly took us through the whole mire of obstacles facing ordinary individuals facing what seem like massive hurdles to reach a fair solution. Thank you to the whole team there for everything, we certainly couldn’t have done it without them.”
– Andrea M.

“As a dementia carer for many years, Farley Dwek have been “life savers” for navigating the complex procedures for eligibility for Continuing Healthcare. Their expertise in our Appeal was second to none. I had confidence that they would not be proceeding with our Appeal unless it was beneficial to them and us. I do think advertising their skills and making people/carers more aware that they are no win/no fee specialists would encourage more carers to seek their advice. If an Appeal is successful, it is funds returned to the families and well worth the wait. Not only have they been successful for us, they were excellent in their respect for their clients. I would never hesitate to recommend Farley Dwek to anyone needing the initial Assessment for this funding, any advice and Appeals.” – Rosie.

“I have no hesitation in recommending Farley Dwek. In January 2019 this firm considered that I had good grounds for claiming that my late wife met the eligibility criteria for NHS Continuing Healthcare Funding. The CCG had met the costs of only the final 7 weeks of my wife’s care. With the advice of Farley Dwek we pressed for more of the 18-month period of costs to be considered. The CCG considered the period 1 November 2017 to 16 August 2018 and initially rejected the claim. Farley Dwek appealed, were refused, but continued tenaciously to press despite the CCG’s patchy pattern of responses and much unacknowledged correspondence over the three years that this case has dragged on. Then, shortly before a scheduled Local Resolution Meeting the CCG reversed its decision and awarded some £33,000 with interest. Throughout our dealings the FD team has been easy to work with. Their responses to me were always prompt and cordial. Where I.T. was involved they were patient with my ineptitude. Bereavement is not a good period for decision-making, but FD’s professional support and experience were especially valuable to me then in relieving me of trying as an amateur to build a case for restitution of care fees. Farley Dwek are a 5-star firm. “
– Michael R.

“Many thanks again for your company’s outstanding service”
– Susan C.

“The service I received was very professional, I felt totally supported throughout my CHC funding appeal (which we won!). The knowledge and support given during the appeal process was second to none and I would highly recommend anyone needing guidance to appoint Farley Dwek solicitors.”
– Claire L.

“I would like to personally thank all the team at Farley Dwek and a special thank you to Debbie Payton and Jonathan on behalf of my brother and I for negotiating the reimbursement of care home fees for our late mother who spent the last 4 years of her life in a care home battling with dementia. The Company agreed to proceed with our case on a “no win no fee” arrangement where we lost the first round, but FD were confident that it was worth pushing ahead on appeal which was delayed for almost another year because of Covid. Sadly we lost our mother in October 2020 but she would have been delighted that all the hard work paid off enabling us to claw back a large proportion of fees that otherwise would have been lost to the care system. The amount of time, paperwork and commitment taken up to battle with the CCG is relentless and something we could not have undertaken ourselves. Farley Dwek kept us fully updated at all times and I cannot recommend this Company enough. Thank you so much.”
– Kerry H.