Appeal Advice Service

Honest, impartial advice

If you have been assessed and turned down for NHS Continuing Healthcare, our Appeal Advice Service will help you decide whether to challenge the decision.

Whether you have been unsuccessful at MDT or Local Resolution stage, our experienced Case Managers will review the Decision Support Tool and give you their expert view.

If we do recommend appealing the decision, we will offer additional services and support. If we don’t think an appeal is likely to succeed, we will tell you: we are always completely honest with our clients about prospects of success. We only pursue valid claims.

Our approach…

The main steps involved in our Appeal Advice Service:

  • You send us the Decision Support Tool (and Local Resolution Report if applicable), along with any other evidence you want us to consider.
  • One of our experienced Case Managers reviews the information provided and prepares a summary report, offering their view as to the prospects of successfully appealing the decision.
  • We send you the report and arrange a meeting to answer any questions you might have, if desired.

 

Solicitor meeting

"Through out my dealings with Farley Dwek I found them to be efficient and very helpful. But above all their honesty impressed me the most. Never have come across an organisation that would put ethics before profit. For this alone I would highly recommend them."

Tim

"We approached Farley Dwek for help in appealing a faulty CHC funding decision. Highly impressed with the in-depth & very detailed investigation by their expert nursing practitioner. Eventually we got a very good result which was entirely the result of FD’s work. Definitely recommended."

Rob

"Carla acted as our nurse advocate at a recent DST meeting. We had a two hour preliminary phone discussion a couple of days beforehand and Carla's professionalism and attention to detail was immediately apparent. Her assistance on the day was invaluable as her clear undertanding and cross referencing of the various records meant that she was able pick up on any discrepancies/omissions and ensure that proper consideration was given and that nothing was overlooked or misinterpreted by the assessor. We couldn't have gone though this process without such amazing support. Thank you."

Martin Wallbank

"If it wasn’t for Farley Dwek we would not have had the money paid back and as a family we’ll be eternally grateful for their knowledge, experience and professionalism in guiding us through the extremely complex world of care home fees and the NHS Continuing Healthcare Funding."

Geoffrey Matthews

"I found this firm to be thorough, professional, knowledgeable, and available when needed. The outcome was exactly what we had been hoping for. I have no doubt that this firm played a significant role in achieving that."

CHC client

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Download our free guide

Our Free Guide contains essential information about what NHS Continuing Healthcare funding is and how it works.

Get in touch with our team today

Call 0161 272 5222 Email help@farleydwek.com

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