Appeal Advice Service

Honest, impartial advice

If you have been assessed and turned down for NHS Continuing Healthcare, our Appeal Advice Service will help you decide whether to challenge the decision.

Whether you have been unsuccessful at MDT or Local Resolution stage, our experienced Case Managers will review the Decision Support Tool and give you their expert view.

If we do recommend appealing the decision, we will offer additional services and support. If we don’t think an appeal is likely to succeed, we will tell you: we are always completely honest with our clients about prospects of success. We only pursue valid claims.

Our approach…

The main steps involved in our Appeal Advice Service:

You send us the Decision Support Tool (and Local Resolution Report if applicable), along with any other evidence you want us to consider.
One of our experienced Case Managers reviews the information provided and prepares a summary report, offering their view as to the prospects of successfully appealing the decision.
We send you the report and arrange a meeting to answer any questions you might have, if desired.

"Absolutely brilliant from start to finish. Debbie Payton dealt with us and I cannot recommend her highly enough. Huge thank to all at Farley Dwek for dealing with such a delicate matter so promptly and professionally."

CHC client

"Through out my dealings with Farley Dwek I found them to be efficient and very helpful. But above all their honesty impressed me the most. Never have come across an organisation that would put ethics before profit. For this alone I would highly recommend them."

Tim

"If it wasn’t for Farley Dwek we would not have had the money paid back and as a family we’ll be eternally grateful for their knowledge, experience and professionalism in guiding us through the extremely complex world of care home fees and the NHS Continuing Healthcare Funding."

Geoffrey Matthews

"Fantastic service from all of the team at Farley Dwek. The case was a minefield to us but with FD’s expertise and compassion a very positive result. No hidden fees at all. Again our sincere thanks for all of your help and support. The result was what we had been hoping for. They clearly have a specific expertise in this area and I’m very glad that I sought their advice."

CHC client

"Andrew had a high degree of expertise in this field and was able to offer practical advice on how best to prepare an evidenced based case. He was also able to identify areas where the framework had been incorrectly applied. With this expert knowledge and guidance, we were successful in our appeal and the original recommendation of the DST was overturned. Our mother was awarded full CHC funding, backdated with payments refunded. The best £300 we ever spent!"

Jane

Download our free guide

Our Free Guide contains essential information about what NHS Continuing Healthcare funding is and how it works.

Get in touch with our team today

Call 0161 272 5222 Email help@farleydwek.com