Appeal Advice Service

Honest, impartial advice

If you have been assessed and turned down for NHS Continuing Healthcare, our Appeal Advice Service will help you decide whether to challenge the decision.

Whether you have been unsuccessful at MDT or Local Resolution stage, our experienced Case Managers will review the Decision Support Tool and give you their expert view.

If we do recommend appealing the decision, we will offer additional services and support. If we don’t think an appeal is likely to succeed, we will tell you: we are always completely honest with our clients about prospects of success. We only pursue valid claims.

Our approach…

The main steps involved in our Appeal Advice Service:

  • You send us the Decision Support Tool (and Local Resolution Report if applicable), along with any other evidence you want us to consider.
  • One of our experienced Case Managers reviews the information provided and prepares a summary report, offering their view as to the prospects of successfully appealing the decision.
  • We send you the report and arrange a meeting to answer any questions you might have, if desired.

 

Solicitor meeting

"My family and I cannot rate Farley Dwek Solicitors high enough for all their work in helping us with a successful appeal to grant my father CHC in his care home. As soon as I contacted them I felt listened to and supported and our solicitor Debbie was nothing short of incredible. Very knowledgeable in her field, always ready to offer insight and support and quick to respond to queries, we would have been lost without her! If you are looking for some advice and guidance on CHC’s look no further. Recommend without hesitation."

CHC client

"We felt more confident going into the review process with Farley Dwek on our side. After they attended the assessment meeting with us we secured the funding and we continue to save on the astronomical care home fees that we might otherwise have had to pay."

Edward Battersby

"You don’t need any more worry about how to come up with the money at a time when you are trying to cope with the emotion and distress of trying to get the best care possible for loved ones. This needs sorting out and I’m glad Farley Dwek is on my side and helping through the process."

Brian Marshall

"We would thoroughly recommend Farley Dwek as an organisation and Debbie Payton in particular. We feel that all that she has achieved on behalf of my father is worth every penny and we believe we could not have got this outcome without her. We cannot thank Debbie enough."

Rachel W

"Carla acted as our nurse advocate at a recent DST meeting. We had a two hour preliminary phone discussion a couple of days beforehand and Carla's professionalism and attention to detail was immediately apparent. Her assistance on the day was invaluable as her clear undertanding and cross referencing of the various records meant that she was able pick up on any discrepancies/omissions and ensure that proper consideration was given and that nothing was overlooked or misinterpreted by the assessor. We couldn't have gone though this process without such amazing support. Thank you."

Martin Wallbank

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Download our free guide

Our Free Guide contains essential information about what NHS Continuing Healthcare funding is and how it works.

Get in touch with our team today

Call 0161 272 5222 Email help@farleydwek.com

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