Case studies & success stories

Kenneth’s Story

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We helped with

CHC funding

Farley Dwek represented the late Mr Kenneth Phillips, an elderly gentleman, who was admitted to Hospital by ambulance, then aged 94, with shortness of breath, reduced mobility in his left leg and cellulitis. Whilst admitted, he had an unwitnessed fall; it is thought that he fell out of bed due to lack of bedrails (a ‘never event’). He was known to be at high risk of falling.

Mr Phillips sustained a significant unsightly fracture to his dominant right wrist, a suspected hip injury, significant bruising all down his left side, tenderness to his cervical and thoracic spine and a potential head injury. Mr Phillips was immobilised and his neck put in a brace (quite frightening for an elderly patient). His wrist was placed in a plaster cast and was treated conservatively due to his age and other medical conditions.

Mr Phillips was left with a physically and visibly deformed shortened angulated (‘spoon’) wrist, which was very painful and stiff, with significantly impaired grip strength, residual weakness, instability, and muscle spasms. He needed to wear a splint most of the time for support and to counter instability in his wrist. His independence was gone, and with it, a total loss of confidence. The accident affected him in all aspects of his daily activities, such as:

  • His mobility and independence was adversely affected. He could no longer use his walking stick and needed a Zimmer frame and someone to accompany him when mobilising at all times due to his reduced grip.
  • He could no longer rely on his injured wrist for support or grip to steady himself when walking indoors, if he lost balance or if he needed to push himself up from a seated position.
  • When walking, he shifted his body to compensate, putting excess strain on his left side – knee hip and back – aggravating any existing degeneration and previous knee replacement surgery.
  • He needed someone to push him in his wheelchair as he couldn’t rotate the wheel rims with his damaged hand.
  • He now needed daily assistance from his son and 2 professional carers who were employed to help with basic tasks that he could do now longer do for himself since his accident eg help getting out of bed, cooking, cutting up food and eating, hygiene (eg washing and showering and other aspects of personal hygiene), toileting, dressing (eg help with shoes even though they have Velcro), buttons, zips and clothes that go over his head are a particular problem.

Farley Dwek presented a claim for negligence against the NHS who apologised and admitted liability.

Medical evidence was sought from a Consultant Hand Specialist who confirmed that the wrist symptoms and deformity would be permanent and “with the splint off, there is virtually no use in Mr Phillips’ right hand. With the splint on there is a degree of stability, but not enough to manage to the same degree of mobility and independence that he enjoyed before the accident in question.”

Mr Phillips’ case was settled for £40,000.

Sadly, Mr Phillips passed away recently, aged 95, and didn’t see the end of his case.

His son, Craig, said: “My father was mobile and independent before his fall, and sadly, this accident literally knocked the wind out of his sails and robbed him of his dignity and quality of life; from being a strong independent gentleman to requiring round-the-clock full time care. I am over the moon with the way in which Farley Dwek Solicitors have handled my late father’s claim. The matter was dealt with in an extremely efficient and robust manner. My father and I were kept informed throughout the whole process and we had frequent contact with our solicitor, Jonathan Dwek. His experience and empathy instilled great confidence and I am delighted with the outcome. Whilst my father never lived to see this brilliant result, I will be giving some of the money to local causes in memory of both my late parents.

You don’t need any more worry about how to come up with the money at a time when you are trying to cope with the emotion and distress of trying to get the best care possible for loved ones. This needs sorting out and I’m glad Farley Dwek is on my side and helping through the process.

Brian Marshall

We approached FD for help in appealing a faulty CHC funding decision. Highly impressed with the in-depth & very detailed investigation by their expert nursing practitioner. Eventually we got a very good result which was entirely the result of FD’s work. Definitely recommended.

Rob

The service I have received from Andrew Farley for a Continuing Healthcare Funding claim for my mother has been excellent. The initial contact with Andrew gave me a clear picture of the process, outlining timescales and explaining the stages that I would have to go through to achieve a successful outcome.

Mrs P

If a relative of yours is going into a care home or nursing home, I’d 100% recommend you to call Farley Dwek to see if you are eligible for NHS Continuing Healthcare Funding.

Peter Shaw

We would thoroughly recommend Farley Dwek as an organisation and Debbie Payton in particular. We feel that all that she has achieved on behalf of my father is worth every penny and we believe we could not have got this outcome without her. We cannot thank Debbie enough.

Rachel W

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Call 0161 272 5222 Email help@farleydwek.com

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