MDT Advocacy Service

“A sound investment! I had researched a number of firms offering assistance to help secure CHC funding for our Mum. I was very glad I chose Farley Dwek. Both my brother and I are retired solicitors and are able plough our way through regulatory material and legislation, However, neither of us had any experience in this area of law. I really appreciated Farley Dwek’s transparent and sensible advice. I would recommend doing the initial screening exercise with one of their nurses, we had the excellent Diane Jenkins for screening (and eventual support at the MDT). The cost for us was reasonable, around £300 if I recall, and could ultimately save you money if the advice is not too proceed. Another benefit of participating in the screening exercise is that it allows you to become more familiar with the 12 domains before you actually participate in the MDT. We were successful in securing CHC funding for Mum but sadly for us she passed away 8 weeks after the MDT. We don’t regret instructing Farley Dwek and despite Mums passing away so soon. It was very helpful to have experts help guide us through the process. I live in the Middle East and appreciated the fact the Andrew Farley called me a couple of times to discuss the case.”  – Amber

“Both my sister and I are most grateful to the Farley Dwek team for their assistance in helping the family to obtain CHC for our 93 year old mother who suffers from severe dementia. We chose to engage Farley’s for mum’s initial DST, (Rather than an appeal of decision) anyone who has gone through the process will understand how stressful the process is, and that certain barriers need to be overcome through the process. Our Nurse advocate was Carla, and her knowledge shone through in certain domains that proved to be the salient areas of our positive outcome. She was prepared to debate certain individuals during the DST meeting that proved decisive. Thank you FARLEYS!” – Carey

“I found this firm to be thorough, professional, knowledgeable, and available when needed. The outcome was exactly what we had been hoping for. I have no doubt that this firm played a significant role in achieving that.”
– Alistair S.

“My husband, Alan, was diagnosed with Lewy Body Dementia. The staff at Age UK recommended getting legal representation at the Multidisciplinary Team Meeting. I found Farley Dwek online. I was impressed that Andrew Farley rang me personally after my initial call. He said that Continuing Healthcare Funding is not impossible if you qualify. Subsequently, I never had trouble getting through to someone helpful, and Diane, the nurse who dealt with us, was clever, caring and helpful. I provided her with a lot of detail about Alan’s needs and she used it to great effect. Prior to engaging Farley Dwek, I had dreaded the meeting, but they led me through the process and I felt confident with Diane there. We were successful and got the CHC for Alan. The fee was well worth it, considering the eye-watering cost of care. I have recommended them to my friend. Thank you to everyone at Farley Dwek.” – Judith.

“I would like to take this opportunity to thank Andrew and his Team for the support and fabulous advice provided to me during my mum’s two applications for CHC Funding over the last year. Many thanks go to both Angela and Diane who assessed my mum for CHC who were instrumental in ensuring my mum secured funding. The knowledge and wisdom they brought to the process was second to none. Dealing with the NHS and Social Services can be extremely challenging and stressful for any family but having Angela and Diane at my and my mums side was hugely reassuring. Another big thank you goes to Jackie and Gill for all the support in arranging contacts with the Nurses Assessors as well as having the time to listen to all my worries and concerns. I would highly recommend using Farley Dwek. From the initial phone call with Andrew, expectations are clear and honest. Andrew is also honest with fee structures that he charges. The level of professionalism is amazing with prompt and clear communication either by phone or email. I was never compelled to chase up correspondence or phone calls at any stage during the process. A fantastic experience and with fantastic people. I am so grateful for the support Farley Dwek provided me but more importantly my mum” – Paul T.

“I cannot praise Farley Dwek enough for the service provided, from the initial calls in February when I first approached you to the end, I have found anyone I have spoken to, to be very professional and knowledgeable.

Yes, it is expensive (what isn’t these days), but compared to other companies out there, I am so glad I held off and did some research and went with you. The fact other companies take many thousands of pounds up front without doing any research on the patient, and without seeing if there is a shred of a chance of success, I find really poor practice, and FD’s approach of paying as you go, thus allowing the customer to take solid advice on whether it is worth proceeding is plain sensible. So, I believe FD represent Value for Money. I think this modus operandi is one of the key components to your business for CHC advocacy from the initial Nurse call to see realistically if it is worth moving forward. This is a fair, honest approach with solid integrity.

Diane is an amazingly compassionate and thorough professional who really is an expert in this field. Her knowledge of all the clinical, well-being and care requirements of my Dad was apparent throughout, and her interjections in the meeting with the NHS representative clearly showed them that Diane was indeed a great asset for my Dad’s cause, and quite frankly, my brother and myself would have been lost in that meeting without her, as it was very daunting for us. She has an amazing amount of empathy and understanding, clearly handled the NHS and Social care people with professionalism, and showed myself kindness and patience, as this has been an horrific battle, and it is easy to lose sight that behind all of this it is about getting the best for my Dad. I find it incredibly sad that at the end of a great life, we have to go through battles with the system to get care for our 90-year-old dad who is clearly at the end stage of his journey. Diane is one great Advocacy Nurse.” – Jason F.

“I have thanked Abbey [CHC specialist nurse] already for her contribution to the MDT but I just wanted to put on record the fantastic contribution she made. There was a strong team advocating for us. What made Abbey’s contribution special was her insight into what factors justified higher assessment levels for some key Domains; her clear communication of those; and her knowledge of the correct MDT process, stopping any deviation from that (eg inappropriate focus on whether there is evidence of specific diagnoses). Her level of professionalism was recognised by the MDT Chair asking for her written input…Abbey’s contribution was definitely a massive help in putting [our] case forward, and we are very grateful for that.”
– Claire

“I am writing to say how grateful I am to your company in assisting us with [our] CHC claim. Everyone from your company was very helpful and professional in the way they dealt with us. In particular Charlotte who came along to the MDT meeting and instilled us with confidence. I would not have attended this meeting without a professional who gave the support the whole family needed. This is a very stressful and anxious time which is made a lot easier by the interventions of your team and I would highly recommend your company. An excellent service!” – David H.

“Although an expense we had not accounted for, the support that we received both over the phone & during ‘the meeting’ with CHC made it an absolutely crucial cost, unfortunately worth paying. The worry & trauma we were both experiencing was relieved because of Farley Dwek’s guidance, knowledge & experience.” – Christopher B.

“Karen was an excellent asset to have at the meeting as she brought out the best evidence from the records & controlled any debate…” – Rob G.