Retrospective Reclaims Service

“I used Farley Dwek to carry out a retrospective CHC claim for my late mother. Debbie Payton was the solicitor who took on the claim and I can’t recommend her highly enough. The claim was drawn out over several years due to the intervention of Covid which led to a backlog of cases within the then CCG and then two internal CCG reorganisations which led to further delays. During the intervening period Debbie kept me up to date with progress and consulted me throughout. Her attention to detail was second to none and the amount of work she put into the claim was outstanding. She provided excellent advice and I couldn’t have asked for better representation. CHC is a time consuming, confusing and frustrating process, but Debbie took all that stress away. I would have no hesitation in recommending Farley Dwek to guide you through the CHC minefield.” – Dawn H.

“Farleydwek undertook my case against the NHS on behalf of my late Uncle to recover fees for his primary care, that were unjustly withheld and charged. It took over five years of negotiations and challenges to successfully conclude the case. I was always kept up to date with proceedings throughout this time and wish to thank them for their Patience,Tenacity and Expertise in dealing with this matter.” – Paul K.

“From the moment I contacted Farley Dwek and spoke to Andrew Farley up until the successful outcome of my father’s CHC funding appeal, this company have been everything we had hoped for and more. Having their own nurse to carry out the assessment really gave us confidence from the start. We feel that the nurse, Diane Jenkins, did a thorough, in-depth and accurate assessment of my health father’s needs. Debbie Payton, Senior Case Manager/ Legal Advisor has worked tirelessly throughout the process to ensure the case was represented in an accurate, professional and timely way. Debbie’s communication has been excellent. She has kept us fully informed throughout the process and has always responded very promptly to any questions and queries with a warm, friendly manner. This company are clear that they will only take the case on if they believe they will win so they are not in it just to take your money. If the situation changes as information comes to light, they will let you know. I really feel that Debbie cared about getting the right outcome for my father and for us. She did everything she promised to do along the way and we cannot speak highly enough of her. We would thoroughly recommend Farley Dwek as an organisation and Debbie Payton in particular. We feel that all that she has achieved on behalf of my father is worth every penny and we believe we could not have got this outcome without her. We cannot thank Debbie enough.” – Rachel W.

“We have recently finally completed a successful Continuing Healthcare Funding claim for my late father with the unstinting help and support of Farley Dwek. Throughout the tortuous process which is specifically designed, it seems, to persuade claimants to give up, they have provided us with excellent knowledge, information, and assistance without which we would never have been able to complete the process. This, despite the fact that my brother and I have 60 years healthcare experience as consultants in the NHS between us. At all times, despite the regular setbacks and refusals to accept our claim, Ruth was endlessly positive and provided us with the support we needed to continue. If you have to face the nightmare that is the CHC funding process, you really need someone of the calibre of Farley Dwek to support you if you are to succeed. Their fees were eminently reasonable for the service we received.” – Keith B.

“Thank you so much to you and your colleagues for your continued persistence over the years to settle this claim and we’re so relieved it’s all over for mum as she often got very stressed about it all. We appreciate your good work!” – Nigel F.

“A Huge Thank You to all at Farley Dwek Solicitors. They were professional, understanding and put so much time and effort into our Mother’s case. We would thoroughly recommend them and could not have achieved the outcome without them.” – Sally L.

“It is with appreciation for all Farley Dwek has done during the intervening 3 years to gather and tease out the information and then to represent and argue the case on our behalf. We would not have been able to have taken more than the initial steps without your expertise to navigate the system…. It is my belief that the complexity of the process in itself is intended to surrender more than the most robust from even attempting such a course of action for retrospective funding. I would certainly recommend Farley Dwek to anyone who feels they wish to apply for CHF.” – Penny E.