Retrospective Reclaims Service

Reclaim wrongly paid care fees

Did you know you can reclaim care fees retrospectively, going back as far as April 2012?

Many people have paid thousands of pounds for care before ever finding out about CHC funding. Assessments may have been completed without their knowledge or involvement, or simply never carried out at all.

In many cases, we act for families whose relatives have passed away. They have often used their life savings or sold their home to fund their care, unnecessarily and unfairly. Thankfully, it is possible to recover these costs retrospectively.

Successful retrospective claims depend on the presentation and analysis of a huge amount of information, from historical care and medical records. Because the process is time-consuming and laborious, instructing a professional to assist you can be invaluable.

Our approach…

The main steps involved in our Retrospective Reclaims Service:

  • Our team of experts will obtain necessary care and medical records for the enquiry period and conduct a screening exercise to determine the merits of the claim
  • If we believe your relative may have been eligible for CHC funding for all or part of the period, we will offer to pursue this on a “no win no fee” basis. You only pay us if we are successful
  • We deal with all aspects of the assessment and appeal process
  • If CHC funding is awarded retrospectively, we will calculate the reimbursement owing, including interest payments, and negotiate a settlement with the ICB to ensure the maximum entitlement is refunded
Grandmother granddaughter at table on iPad

People often miss out on funding in many circumstances, including:

  • Being discharged from hospital straight into a care home
  • Those who were subject to assessment and found not eligible, but never reassessed as their condition worsened
  • Those who received Funded Nursing Care (which pays for the nursing element of their care), but were never assessed for CHC funding
  • More affluent patients who assumed they would have to pay. NHS Continuing Healthcare Funding is not means-tested: if you qualify, all your care is funded by the NHS

If it wasn’t for Farley Dwek we would not have had the money paid back and as a family we’ll be eternally grateful for their knowledge, experience and professionalism in guiding us through the extremely complex world of care home fees and the NHS Continuing Healthcare Funding.

Geoffrey Matthews

I cannot recommend FARLEY DWEK enough should you find yourself in this unfortunate situation. They ring you when they say they will, they write to you with updates and keep you informed all the way. I'd like to especially thank Ruth Pople and Jonathan Dwek who I regularly spoke to during the process.

Chris Gregg

If a relative of yours is going into a care home or nursing home, I’d 100% recommend you to call Farley Dwek to see if you are eligible for NHS Continuing Healthcare Funding.

Peter Shaw

Without Farley Dwek's encouragement and perseverance, I don’t think that I would have proceeded with the claim, nor would it have resulted in such a successful outcome without their professional input at every stage. Their attention to detail, care and support throughout this process has been exemplary.

Ronald

We would thoroughly recommend Farley Dwek as an organisation and Debbie Payton in particular. We feel that all that she has achieved on behalf of my father is worth every penny and we believe we could not have got this outcome without her. We cannot thank Debbie enough.

Rachel W

Get in touch with our team today

Call 0161 272 5222 Email help@farleydwek.com

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